Our Commitment

Customized Solutions

Norleaf will dispatch dedicated members of our Hi-Brid VoIP Telephony Technical Support Team to work with you to customize a package that best suits your organization. We will visit your office to ensure that we understand your requirements.

Installation & Configuration

We will test and configure your system in our labs before arranging a date to install at your site. When we come to make our installation, you are assured that there will be virtually no disruption to your telephony infrastructure and we will stay with you on-site until you are satisfied that the system is working optimally.

Technical Support

Norleaf employees a dedicated VoIP support team that is available by phone, dedicated e-mail, or on-site and remotely. We provide you with our toll-free technical support number. Our services are available 24/7 with a special emergency service should the need arise.

Service & Maintenance

When you choose Norleaf’s Hi-Brid Telephony Solution, you choose Norleaf’s commitment to servicing our clients for the long-term. We believe in working closely with our clients to ensure that they are maximizing their system, which translates into cost savings, dependable long-term service, and better service for your clients. Norleaf offers tailor made “Service & Maintenance” packages as well as pre-determined service packages that suit your requirements and needs.

Training

Our experienced technical staff can provide on-site training to organizations that choose to support and maintain their systems on their own. We take our responsibility to our clients very seriously.